Yomto App

Privacy Policy

Last updated: June 2026

Yomto App (“we”, “the Service”) is a customer-messaging automation platform operated by Mega for Electronic Marketing (ميجا للتسويق الإلكتروني). This policy explains the data we process when a business connects its WhatsApp number or Facebook Page to Yomto App, and how we handle the messages of people who contact that business.

1. Information we process

  • The text of messages you send to a connected business on WhatsApp or Facebook Messenger.
  • Your public profile details provided by the platform (name and platform user id).
  • Contact details you provide during a conversation (name, phone number, shipping address) to place an order.
  • Comments you leave on a connected business’s Facebook Page, so the business can send you an automated reply.

2. How we use it

  • To generate and send automated replies on behalf of the business you contacted.
  • To answer your questions from the business’s catalog using an AI assistant.
  • To record and manage the orders you place with the business.

3. Sharing

  • We do not sell your personal data.
  • Message text may be processed by AI providers (e.g. Google Gemini, Groq) solely to generate the reply.
  • Your order details are shared only with the specific business you contacted.
  • Your messages are not used to train the AI providers’ models; they are processed only to generate the immediate reply.

4. Data retention & deletion

We keep conversation and order data for as long as the business uses the Service, or until deletion is requested. You can request deletion at any time on our Data Deletion page.

5. Platform compliance

We handle Facebook, Messenger and WhatsApp data in accordance with Meta’s Platform Terms and Developer Policies, and do not use your data for any other purpose.

6. Contact

For any privacy question, email support@megavisionagency.com.