Yomto App

Terms of Service

Last updated: August 2026

These terms govern your use of Yomto App (the “Service”), operated by Mega for Electronic Marketing. By subscribing to or using the Service you agree to them.

1. What the Service does

Yomto App is a customer-messaging automation platform: you connect your business’s WhatsApp number or Facebook Page, and the Service replies to your customers automatically, collects orders, and shows your leads and orders in a dashboard. You can also reply to any customer by hand from the Conversations page.

2. Account and eligibility

  • You must be legally authorised to represent the business you connect to the Service.
  • You are solely responsible for keeping your credentials confidential and for all activity under your account.
  • You must be at least 18 years old.

3. Your responsibilities

  • Channel ownership: only connect WhatsApp numbers and Facebook Pages that you own or are expressly authorised to manage.
  • Platform policies: your use is also subject to Meta’s and WhatsApp’s terms and policies, and you agree to comply with them.
  • No unsolicited messaging: using the Service to bulk-message people who have not consented is strictly prohibited. Marketing messages are sent only to recipients who explicitly opted in.
  • Lawful content: the Service may not be used for unlawful activity, prohibited goods, fraud, or abuse.

4. Automated and AI replies

Automated replies are produced by AI models that answer from the business catalogue you enter yourself. Those models can return an inaccurate or incomplete answer, so you remain responsible for reviewing your customer conversations and correcting any reply where needed. We do not warrant the accuracy of any automated reply.

5. Plans and payment

  • The Service is offered as subscription plans, each with its published limits (channels, messages, and so on).
  • Payments are processed by a third-party payment provider; we do not store your card details on our servers.
  • A subscription starts once payment is confirmed and does not auto-renew unless stated at purchase.
  • Amounts paid for a period already used are non-refundable, except in the case of a material failure on our side.

6. Suspension and termination

We may suspend or terminate an account that breaches these terms or the policies of the connected platforms, or whose use endangers the Service or other customers’ accounts. You may end your subscription or request account deletion at any time from the dashboard.

7. Third-party platforms

Yomto App is not affiliated with, or endorsed by, Meta or WhatsApp. Their services may change, be interrupted, or impose new limits outside our control, and we are not responsible for disruption caused by that.

8. Limitation of liability

The Service is provided “as is”. We do not warrant that it will be uninterrupted or error-free. We are not liable for indirect or consequential damages, or for lost profits or data. In all cases our total liability will not exceed what you paid for the Service in the three months preceding the claim.

9. Changes to these terms

We may update these terms from time to time and will publish the revised date at the top of this page. Continuing to use the Service after an update means you accept the new terms.

10. Governing law

These terms are governed by the laws of the Arab Republic of Egypt, and its courts have jurisdiction over any dispute arising from them.

11. Contact

For any question about these terms, email support@megavisionagency.com.